Legal
Privacy Policy
Last updated: September 2026.
This policy describes current practices and is not legal advice.
Information We Collect
Account information
Name, email address, and other details provided when you create a FillingMachines.com account.
Supplier profile information
Company details, categories, industries, descriptions, logo, and equipment listings submitted by suppliers.
RFQ information
Product, container, and project details submitted by buyers when requesting a quote.
Contact-form and sell-equipment submissions
Information you provide when contacting us or submitting used equipment for listing.
Payment and subscription information
Payment and subscription information is processed by a third-party payment processor. FillingMachines.com does not store card numbers.
Analytics and technical information
Standard technical data such as browser type, device information, and usage patterns collected through analytics tools.
How We Use Information
We use collected information to operate buyer and supplier accounts, publish and manage supplier listings, match and route RFQs, provide customer support, process billing, maintain marketplace security, analyze platform usage, and send relevant communications.
Public vs. Private Information
Public (supplier profile)
- Company name and description
- Logo
- Equipment categories and industries served
- Website and business contact details the supplier chooses to publish
- Published machine listings
Private
- Buyer RFQ details and contact information
- Contact-form submissions
- Account credentials
- Billing details
- Supplier administrative data
Private information is shared only with relevant matched suppliers for the purpose of responding to an RFQ, or used internally to operate the marketplace.
Information Sharing
We share information with matched suppliers for RFQ purposes, with service providers such as hosting, payment processing, and email delivery, and when required by law. FillingMachines.com does not sell personal information.
Cookies and Analytics
We use cookies and analytics tools to understand how the marketplace is used and to improve site performance and relevance.
Data Retention
We retain account, supplier, and RFQ information for as long as needed to operate the marketplace and comply with legal and accounting obligations.
Security
We apply reasonable technical and administrative safeguards to protect information on the platform. No method of storage or transmission is completely secure, and we do not claim any specific security certification.
Your Choices and Rights
You may request access, correction, or deletion of your information by contacting us through our contact page.
Children
FillingMachines.com is intended for business use and is not directed at children.
Changes to This Policy
We may update this policy from time to time. Continued use of the marketplace constitutes acceptance of the updated policy.
Contact
Questions about this policy can be directed to our contact page.